GLOBAL SHIPPING GUIDANCE
This is a guide page for overseas customers to purchase products more smoothly.
※こちらは海外在住のお客様に向けて、よりスムーズに商品を購入していただくためのガイドページになります。
About overseas shipping
DCOLLECTION uses the "WorldShopping" service for overseas shipping.
If you are using DCOLLECTION from overseas, a dedicated WorldShopping purchase cart will be automatically displayed.
Through this cart, select the product as usual and complete the purchase procedure!
We deliver your products smoothly no matter where you are in the world.
Secure payment and delivery procedures
After placing your order, the product will be shipped to a warehouse in Japan, and WorldShopping will inspect it and handle the procedures for overseas shipping.
All deliveries are given a tracking number so you can check the delivery status in real time.
In addition, WorldShopping's payment agency service prevents the risk of fraudulent payments, so you can enjoy shopping with peace of mind.
Payment flow
Payment is divided into two parts: [Order amount], which includes the product price, domestic shipping in Japan, purchasing agency fee, etc., and [International shipping fee (including international shipping insurance fee)] from the WorldShopping warehouse to your home. Masu.
Please check here for more details.
Multilingual support
For inquiries, WorldShopping's multilingual customers provide support, so you can use our services with confidence.
Customer benefits
- Safe overseas shipping procedures: A specialized team supports everything from packaging to shipping.
- Reliable payment support: Smooth payments are possible with a variety of payment methods.
- Global support: We deliver your favorite products to your doorstep in any country.
Purchase guide
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1，When access from overseas is detected, a purchase cart exclusively for WorldShopping will be automatically displayed.
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2，Customers complete the purchase procedure using this special cart instead of using a regular cart.
*Please proceed with the procedure according to the flow.
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3，Once your order is completed, DCOLLECTION will ship the product to WorldShopping.global's warehouse.
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4，We will notify you by email when the product arrives at WorldShopping.global's warehouse.
*We will inform you of the international shipping cost when you receive the arrival email.
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5，We will ship to the customer after paying the international shipping fee.
*Please wait until the product arrives.
Reliable support
Through WorldShopping, we will do our best to support you so that you can enjoy Japanese products with peace of mind wherever you are!
If you have any questions or concerns, please feel free to contact us at any time.
